NBA 2K

Category: MyTEAM

Issue: Some players encounter an error message when making Ascension picks.

Status: Resolved

Updates:

• [September 2, 1:00 PM PT]
  • We have resolved this issue. Please fully restart your game and check again now. Thank you for your patience!

Community Discussion: https://entry.circularprotocol.live/channels/887383292142297089/1544588354128187502

Category: MyCAREER — NBA Career

Issue: Some players who re-attempted a FIBA game cannot end the offseason and progress to the next season.

Status: In Progress

Updates:

• Updates will be shared here as available.

Category: MyTEAM

Issue: The Next Chapter Exchanges expired early.

Status: Resolved

Updates:

• [September 1, 12:30 PM PT]
  • The Next Chapter Exchanges, including for Dark Matter Paul George, have been restored, and any progress made prior to the issue was preserved.

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Category: The City

Issue: When viewing the Social menu in The City lobbies, Friends and Crew members may be sorted at the bottom of the list.

Status: Investigating

Updates:

• Updates will be shared here as available.

Community Discussion: https://entry.circularprotocol.live/channels/887383292142297089/1542719790433570826

Category: The REC

Issue: When a squad backs out of The REC, they may be split into different lobbies.

Status: Resolved

Updates:

• [Aug 30]
  • This issue will be resolved in Update 1.3.

Community Discussion: https://entry.circularprotocol.live/channels/887383292142297089/1542504738921250816

Category: PC

Issue: The key binding menu does not display remap options for Shooting, Passing, and Blocking.

Status: Resolved

Updates:

• [Aug 28, 2 AM PT]
  • This issue should now be resolved in Update 1.2.
• [Aug 26, 2 PM PT]
  • This issue will be resolved in an upcoming patch update. Thanks for your patience.

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Category: PlayStation

Issue: We are aware some players on PlayStation are currently unable to purchase VC, the Pro Pass, or the Hall of Fame Pass from within NBA 2K27.

As a temporary workaround, you can purchase directly via the PlayStation Store either on your console or at the link here. Thanks for your patience.

Status: Resolved

Updates:

• [Aug 26, 1 PM PT]
  • Players on PlayStation can now purchase VC, the Pro Pass, the Hall of Fame Pass, Pass Upgrade, and Level Skips from within NBA 2K27. If you are still having issues, please contact 2K Support.

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Category: MyTEAM

Issue: The Buy It Now option is not visible in the Auction House.

Status: Resolved

Updates:

• [Aug 28, 2 AM PT]
  • This issue should now be resolved in Update 1.2.

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Category: NBA 2K HQ Companion App

Issue: Players may see incorrect Animation Requirements in the Builder Glossary.

Status: Resolved

Updates:

• [Aug 22]
  • If you are on iOS and did not already reinstall the app, you can now visit the App Store and update to the latest version (v1.0.7) to resolve this issue.
• [Aug 21, 9 PM PT]
  • We have released a hotfix update to ensure NBA 2K HQ displays the correct Animation Requirements in the Builder Glossary. On iOS, please delete and reinstall the app. On Android, please visit the Google Play store and update to the latest version (v1.0.7).

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Category: NBA 2K HQ Companion App

Issue: Players may encounter a long loading screen after logging in to the NBA 2K HQ app.

Status: Resolved

Updates:

• [Aug 23]
  • Please visit Google Play or the App Store and update to the latest version, which should improve the login loading speed.

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